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Below, you’ll find adverse and other patient safety events grouped into categories. Click on the most relevant category to see agency-by-agency descriptions of events that must be reported. Information regarding reporting regulations for programs licensed by the Department of Mental Health and offered at clinics may be found in the Mental Health section of the Navigator. Consult the glossary for information on how clinics are defined in the Navigator.

Note that safety-related reporting requirements imposed by the Centers for Medicare & Medicaid Services (CMS), MassHealth, or accrediting organizations are not included in the information provided here. Click here to learn more about what is and is not included in the Navigator.

Adverse Event Categories

Event Type Description
Abuse or Neglect Suspected patient abuse, neglect, mistreatment or misappropriation of property
Blood Collection, administration, storage, handling, etc. of blood products
Criminal Suspected/potential criminal activity (e.g. sexual assault, impersonation)
Device Medical device failure, malfunction, mislabeling, user error, etc.
Facility Emergency Fires, labor actions, evacuations, etc.
Other Choose this category if your event does not appear to fit elsewhere.

Other Safety Reporting

Event Type Description
Automated Data Collection Quality indicators for care reimbursement and research
CMS and MassHealth Broad overview and links to resources related to conditions of coverage and participation in these programs
Communicable Disease or Unusual Illness Communicable disease, unusual illness, or other health condition of public concern
Disciplinary Action Taken Against a Physician Professional review action, clinical privilege suspension, or other disciplinary action taken by a facility against a physician
Drug Diversion Loss or theft of controlled substances
Influenza Vaccination Rate Vaccination against influenza by health care personnel at your facility
Physician Misconduct Fraudulent practice of medicine, prescription violations, gross negligence, sexual misconduct or other misconduct by a licensed physician
? What to do if your event is reportable under more than one category
Glossary
The Patient Safety Navigator is provided by the Betsy Lehman Center for informational purposes. You cannot submit adverse event reports or other data through the Navigator. Your use of the Navigator will not be monitored, and no data will be collected beyond what is explicitly noted in the Website Privacy Statement. Although the Betsy Lehman Center intends to maintain the Navigator’s contents, we cannot guarantee that the information will be accurate, complete, or up-to-date at all times. You should be aware that regulations and reporting systems are subject to change without our knowledge or could be interpreted differently by the agencies that oversee them. By using the Navigator, you agree that you are solely responsible for determining any reporting obligations applicable to you or your organization. For further terms and conditions, see the Terms of Use.
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