Terms of Use


This website (“Site”) is provided by the Betsy Lehman Center for Patient Safety and Medical Error Reduction (the “Center”). By visiting and using this Site, you agree to the terms and conditions in this Terms of Use and the Privacy Statement, which is incorporated here by reference.


The Center prepared the content of the Site solely for informational purposes. This content, including, but not limited to, the content within the Patient Safety Navigator (the “Navigator”), does not constitute regulatory guidance or legal or professional advice. No attorney-client relationship is created by your use of the Site or by any communication made with the Center.

Although the Center made reasonable attempts to ensure that the information in this Site is accurate, the Center does not guarantee that the information is accurate, complete, or up-to-date, and it makes no representation or warranty to that effect. You agree that you are solely responsible for determining your legal obligations, including any applicable reporting requirements, and that any reliance you place on the information in the Site is at your own risk. The Center expressly disclaims all liability and responsibility arising from your reliance on the content of this Site.

You agree to not transmit or copy any of the Site’s content in order to distribute it as, or characterize it as, legal or regulatory advice. You should not rely on any information in the Site to replace the advice of your or your institution’s attorney or an applicable regulatory body.

No Endorsement/Third Party Content/Links

The Site may include information prepared by a third party, include links to third party websites, or otherwise refer to a third party, its products, or its services. In doing so, the Center does not endorse or recommend any non-governmental third party. Furthermore, these references are not intended to reflect the views and opinions of the Center.

The Center is not responsible for the content or security of these third party sites or pages and will not be liable for any loss or damage that may arise from your use of them. Linking to any third-party pages or other sites is at your own risk.

Limitation of Liability and Disclaimer of Warranties

The Center makes no representation or warranty about the accuracy, completeness, non-infringement or adequacy of the contents of this Site and expressly disclaims liability for errors and omissions in the contents of this Site. Neither the Center nor any party involved in the creation, production or delivery of this Site will be liable for any indirect, special, incidental, or consequential damages of any kind arising from your access to, or use of, this Site, to the fullest extent permitted by applicable law. The Center disclaims all warranties of any kind, whether express or implied, including but not limited to the warranties of merchantability, non-infringement, and fitness for particular purpose, with respect to this Site or links to other sites, to the fullest extent permitted by applicable law.


The Center may amend this Terms of Use and may change or update information in this Site from time to time.


The materials in this Site are meant to be reviewed in their entirety, including any footnotes, legal disclaimers, restrictions or disclosures, and notices. Any disclaimers, restrictions or disclosures apply to any partial document or material in the same manner as they do the whole, and will be deemed incorporated in the portion of any material or document that you consult or download.


For questions, comments, notices, claims of copyright infringement, or complaints of any other kind, please contact us at

The Betsy Lehman Center
501 Boylston Street
Boston, MA 02116
(617) 701-8271