Medical errors and other patient safety events take place in health care settings across Massachusetts every day, despite best intentions.

This site will help providers of all types prevent and be prepared to respond to adverse events in a timely and effective way.

How to

Plan

Use these resources to map strategies for preventing patient harm

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How To

Analyze

Probe root causes to understand what went wrong and prevent recurrence

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How To

Communicate

Inform patients and families — and support medical staff — after an error or unexpected outcome

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How To

Report

Navigate state and federal patient safety reporting requirements

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