If the Serious Incident involved any of the following, call DPH and then complete step 2:
If not, go directly to step 2.
2. Within 7 Days
Submit an electronic report using the Virtual Gateway - Healthcare Facility Reporting System (HCFRS)
Not familiar with DPH’s online reporting system? You can get enrollment help, training materials, and more from DPH.
Keep in mind that any patient death that is unanticipated or unrelated to the patient’s underlying condition, whether or not it resulted from an error, should be immediately reported to the Department of Public Health by phone.
Laws: 105 CMR § 130.331(A)
Department of Public Health, Bureau of Health Care Safety and Quality
617-363-0755 or 617-469-1111
We hope these instructions helped you meet this reporting requirement. Be aware that this action may not fulfill all applicable reporting requirements associated with the event.