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How to report Serious Incidents to the Office of Emergency Medical Services

1. Within 7 days, e-mail a serious incident report form to OEMS.SIR@state.ma.us.

2. Within 30 days of filing the initial report, file an 1) investigation report of the incident and a 2) plan of correction and preventability with the Office of Emergency Medical Services (OEMS).


Your local government (e.g. city, town) may require that you submit a copy of the report to them and/or may have additional reporting requirements.


DPH, EMS - Complaints and Serious Incidents (includes link to the Serious Incident Report Form)


105 CMR § 170.350(B)


Department of Public Health
Office of Emergency Medical Services
67 Forest St.,
Marlborough, MA 01752
Telephone: (617) 753-7300
Fax: (617) 753-7320

OEMS website

We hope these instructions helped you meet this reporting requirement. Be aware that this action may not fulfill all applicable reporting requirements associated with the event.

This document is intended for informational purposes only and does not constitute regulatory guidance or legal advice. Links and information in this document may be outdated. The Betsy Lehman Center does not represent or warrant that this information is accurate, complete, or current. For further terms and conditions, see the Terms of Use.