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How to report adverse drug events to the Department of Mental Health

Note: These reporting instructions are applicable to any facility licensed, contracted, or operated by the Department of Mental Health (DMH) that offers “substance use disorder treatment services.”

Report the adverse drug event to the DMH Director of Licensing at 617-626-8167, no later than the next business day after the event occurred.


Department of Mental Health
Director of Licensing

25 Staniford Street
Boston, MA 02114
Fax: 617-626-8167


DMH Inpatient/IRTP Licensing Division


104 CMR §27.03(10)(c)

We hope these instructions helped you meet this reporting requirement. Be aware that this action may not fulfill all applicable reporting requirements associated with the event.

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