To report abuse, neglect, mistreatment or misappropriation of property,
Submit an electronic report using the Virtual Gateway | Healthcare Facility Reporting System (HCFRS). If the incident involved unanticipated death or suicide*, call DPH at 617-753-8150 immediately, before you submit the electronic report.
* Partial list of immediately reportable events.
Department of Public Health, Bureau of Health Care Safety and Quality
617-363-0755 or 617-469-1111
We hope these instructions helped you meet this reporting requirement. Be aware that this action may not fulfill all applicable reporting requirements associated with the event.