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Consumers

Thank you for your interest in learning about the Patient Safety Navigator.

This tool was built to help Massachusetts health care providers navigate key state and federal requirements for reporting adverse and other events that affect patient safety.

Our goals:

  • Increase available data on patient safety.
  • Increase awareness among providers about their reporting responsibilities to drive change in their practices.
  • Improve the quality of the information reported to better understand what went wrong, and increase opportunities to prevent mistakes from recurring.
  • Map out the current patient safety reporting requirements to help identify both redundancies and gaps in statewide collection of this data.

If you are interested in reporting a mistake or a safety concern, please consult available resources in the Consumer section of our website.

The Patient Safety Navigator is provided by the Betsy Lehman Center for informational purposes. You cannot submit adverse event reports or other data through the Navigator. Your use of the Navigator will not be monitored, and no data will be collected beyond what is explicitly noted in the Website Privacy Statement. Although the Betsy Lehman Center intends to maintain the Navigator’s contents, we cannot guarantee that the information will be accurate, complete, or up-to-date at all times. You should be aware that regulations and reporting systems are subject to change without our knowledge or could be interpreted differently by the agencies that oversee them. By using the Navigator, you agree that you are solely responsible for determining any reporting obligations applicable to you or your organization. For further terms and conditions, see the Terms of Use.
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