1. Home
  2. Consumers

Consumers

Thank you for your interest in learning about the Patient Safety Navigator.

This tool was built to help Massachusetts health care providers navigate key state and federal requirements for reporting adverse and other events that affect patient safety.

Our goals:

  • Increase available data on patient safety.
  • Increase awareness among providers about their reporting responsibilities to drive change in their practices.
  • Improve the quality of the information reported to better understand what went wrong, and increase opportunities to prevent mistakes from recurring.
  • Map out the current patient safety reporting requirements to help identify both redundancies and gaps in statewide collection of this data.

If you are interested in reporting a mistake or a safety concern, please consult available resources in the Consumer section of our website.