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Abuse against persons with disabilities

Reporting to the Disabled Persons Protection Commission

Who must report

Certain health care professionals are mandatory reporters*, including:
  • Chiropractor
  • Dentist
  • Employee of a private agency providing services to persons with disabilities
  • Employee of a state agency within the Executive Office of Health and Human Services
  • Guidance or family counselor
  • Hospital personnel engaged in the examination, care or treatment of patients
  • Medical examiner
  • Nurse
  • Osteopath
  • Physician or medical intern
  • Podiatrist
  • Psychologist

* This list does not include certain mandatory reporters that are clearly outside of the health care industry.

What to report

Suspicion of abuse or neglect against a person with a disability. Specifically, you must report any serious physical/emotional injury of a disabled individual that you reasonably suspect resulted from the act or omission of a caretaker (which DPPC refers to as a “reportable condition”). A caretaker is any person or agency responsible for a disabled person's health or welfare by providing for or directly providing assistance in meeting a daily living need.

How to report

  1. Immediately call the Disabled Persons Protection Commission's 24-hour Hotline at 1-800-426-9009 or 1-888-822-0350 TTY. If the abuse resulted in death, report to the district attorney and medical examiner.
  2. Follow up by a written report within 48 hours.




The Disabled Persons Protection Commission (DPPC)
300 Granite Street, Suite 404
Braintree, MA 02184
24-hour Hotline: 888-822-0350 V/TTY
Phone: 617-727-6465
Fax: 617-727-6469
Website: http://www.mass.gov/dppc/